State Farm® Insurance Agent Christopher Marmo
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mina Estafanos
May 11, 2026
"I had an amazing experience working with Tracey at the Christopher Marmo State Farm office in Rochester, NY! Tracey was incredibly pleasant, professional, efficient, and unbelievably quick in getting everything set up for us. She helped me add my new home and my wife’s jewelry to our car insurance policy, and by bundling everything together, she saved us hundreds of dollars while keeping our monthly bill almost the same! It’s rare to find someone who is both highly knowledgeable and genuinely caring, but Tracey exceeded all expectations. She made the entire process smooth, stress-free, and actually enjoyable. If you’re looking for outstanding customer service and someone who truly works to get you the best value, I highly recommend Tracey and the Christopher Marmo State Farm team!"
"Thank you so much for the 5-star review! We deeply appreciate your kind words and value the trust you've place with us! "
Vikki Powell
April 30, 2026
"I was very nervous leaving the company I have been with, but as soon as I started talking with Jordana the nerves left. I finally was able to work with someone not a computer robot and she answered all of my questions, was very attentive to checking in with me, and she showed me that my daughter and I would be well taken care of at your agency. If you are looking for good insurance and tired of paying high prices and only able to talk to chat bots call this agency! Thank you, Vikki & MaKayla"
"Thank you so much for the 5-star review! We appreciate you taking the time to give us feedback!"
Ricky Bowen
April 15, 2026
"Jordana helped me find the best rates so I could protect my property and have a comfortable monthly payment. Thanks"
"Wow, thank you for the 5-star review, Ricky! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Ben C
April 2, 2026
"They are always so fast to respond and take action on any requests. Thank you for your help. It is a pleasure to work with a great team!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave us great feedback!"
Cheryl Crane
February 12, 2026
"They were friendly and professional. I have insurance comparable to what I had at a better rate."
"Thank you so much for the 5-star review of our office! We deeply appreciate your kind words! "
Esther Duncan
January 14, 2026
"Hands down one of the best State Farm offices I’ve worked with. Tracey is awesome—super knowledgeable, answers all my questions, and actually explains things in a way that makes sense - no insurance dictionary needed. Chris, the owner, has been great too. They’ve gotten us really good prices and make the whole process easy and stress-free. Great service, great vibes, and a team you can actually joke around with. Highly recommend!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Mariah Carson
January 12, 2026
"Jordana has been wonderful!! Every time I call, she picks up with such a cheery attitude. She is a joy to deal with, and is very understanding with my concerns. She does her best to ensure that I am happy with my service, and does everything she can to resolve the issue. I highly recommend this office!!"
"Thank you for the 5-star review! We are so happy you had a wonderful experience with Jordana. As always, please reach out to us if you need anything! "
Mz Martinez
November 20, 2025
"I had an awful experience since I was transferred to this office. Insurance is terrible, premiums increased 3 times a year. I would never do business with state farm again or this office. I switched to a different insurance company and my rates were a cheaper price for more coverage. Glad I made the switched because I saved hundreds."
"Hi Cierra, Thank you for reaching out and sharing your concerns. I understand how upsetting these changes can feel, so I want to make sure everything is clear. When you cancelled your auto policy last year, the multi-policy discount tied to it automatically fell off the home policy, which we discussed at that time would cause an increase to your home premium. In addition, the recent non-renewal on the home was issued by the carrier based on multiple claims activity on the account. These decisions come directly from the underwriting department and unfortunately as your agent aren’t something our office has the ability to override. I know we've already had extensive conversations about how the carrier came to the decisions, and I truly believe our lines of communication were clear and open. As always, my goal is to make sure you feel informed and supported, even when the decisions come from the carrier and not from us. I wish you the best in your future endeavors. Thank you, Chris "
Trichia Bertino
October 3, 2025
"This insurance agency has been absolutely wonderful so quick to get back with any answers to questions we may have. I’ve never worked with such a good company that works for their customers not for themselves."
"Thank you, Trichia! We appreciate your business and you taking the time to give us a review. We are here as always when you need anything!"
Lauren Kasiske Hollesen
May 30, 2025
"Great experiences. Always calls back personally & assists with the best advice in sticky situations. Truly seems to care about his business & gives it his all. That's not a compliment you can give often these days. Thanks for having our backs, Chris."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Max Doud Music
May 28, 2025
"Tracey and her team have been incredible! They have been there at a moment's notice for all of our insurance needs and I can't imagine using any other agent! Tracey is just an email or a call away and I am so appreciative of all she has done throughout the years that we've been customers!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Leslie Bowman
January 8, 2025
"I recently changed my home and auto insurance over to State Farm insurance. Tracey was exceptional in helping me with this change. She helped me with all of my questions and made sure this transition was very beneficial to my situation. Tracey is very professional and very friendly! I am very happy with Tracey and changing over to State Farm Insurance!"
"Thank you for the review, Leslie! Welcome to the agency, we are happy to have you! We look forward to servicing you with whatever you need and are here for you to answer any questions. Thank you for your business!"
Big Megina
November 27, 2024
"Chris and Terry have taken care of me for over 20 years friendly professional best price around."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Nascimento Blair
November 27, 2024
"I am Pleased with the services I receive from State Farm insurance."
"Thank you for taking the time to leave us a review! We appreciate your business and are here for you whenever you need anything."
John Moore
October 28, 2024
"Christopher's office is full of knowledge, talent and compassionate ladies. I don't have just one example. Most of my family is insured there. Been there over 20 Year with home and auto. They have taken us thru new drivers and bad experience of collisions with irresponsible others. Not a day I could ever say " I wish I was somewhere else" the staff, Tracey and Jordana are freakin GREAT! Like having them as family. I adore there service, they are wonderful and affective. Thanks to them all issues are overcome. Couldn't be more pleased."
"Thank you, John! We appreciate your loyalty and your business! We are very happy to have Tracey and Jordana available to help with anything you need. We look forward to serving you in the future!"
Carmen Gonzalez
July 25, 2024
"I been with State Farm for several years. Life gets busy, I'm grateful for the friendly reminders when my insurance payment due in few days. The staff very friendly and they care. If I happen to call the office. They respond quickly. State Farm have grace period if emergency happen. I can pay before 2 weeks before any cancelation occurs. If you have additional family members with their own vehicle the insurance get discount. I make sure to take class every 3 years get additional 10% reduce. It makes a big difference. They provided additional service. Rental insurance is a good to have for emergency I appreciate them dearly"
"Hi Carmen, thank you so much for the kind words and also for taking the time to leave us a 5-star review! We appreciate and value your business, and look forward to serving you in the future. Thank you!"
Justin Bendlin
June 14, 2024
"Great experience! I was just looking for an additional quote on my homeowners insurance and they pulled me in! the price was much more competitive that Geico which I have had for the last 5 years, even though my car and home were bundled the price was to good to pass up. Even though I just wanted a quote at the time they didn't contact me over and over again to try to earn the sale, they simply let me do my own work and come to my own conclusions. Tracey was wonderful to work with and incredibly helpful to getting me to where I wanted to be! Fully recommend!"
"Hi Justin, thank you for the review and feedback! We are happy to have you onboard as a customer and look forward to working with you!"
Lucy Smith
May 21, 2024
"They were helpful, fast and friendly. No automated systems, real people. Thank you"
"Thank you Lucy, we are glad to have you as a customer and please let us know if there is ever anything you need!"
Anthony Mitchel
May 16, 2024
"I recently switched and I couldn't be happier with the decision! From the moment I reached out for a quote, their customer service team was exceptional. They guided me through every step of the process with patience and expertise, ensuring I got the best coverage tailored to my needs. Their representatives are not only knowledgeable but also incredibly friendly and responsive. I feel confident knowing I'm in good hands with Jordi. Highly recommend their top-notch customer service to anyone in need of reliable coverage!"
"Thank you for taking the time to leave us a review, Anthony! We are so happy to hear it was an easy transition!"
Mike Bedette
March 22, 2024
"Great place, great people"
"Thank you, Mike! We appreciate you taking the time to leave us a review!"
Bec Gipe
March 20, 2024
"Highly recommend working with agent Tracey Dunn! She's very knowledgeable, quick to respond, and has been very kind and patient with all of my questions!"
"Thank you, Rebecca! We are happy to hear you are getting fantastic service and appreciate your business!"
Jason Steenwerth
March 19, 2024
"We came to the Chris Marmo agency a few months ago and it was an easy transition. The girls in the office helped me out w everything that needed to be done w ease. It was a definite upgrade from my last agency/company. Thank you for all the help!"
"Thank you, Jason! We are glad to have you onboard and look forward to working with you!"
Chafic Damaa
November 28, 2023
"The best insurance agent."
"Thank you, Chafic! We appreciate your business!"
Tim D'Imperio
November 9, 2023
"I have been with State Farm Insurance for over 28 years and many of them with Tracey Dunn as our representative agent. Tracey and the staff at the Marmo State Farm office are professional always available and truly care about their customers. I would recommend this State Farm office."
"Hi Tim, thank you for leaving us a review, we appreciate your feedback! Thank you for your continued loyalty and we look forward to continuing to serve you!"
Na Mo
November 7, 2023
"I had my auto and renter's insurance with Chris and his office. The experience is very smooth and they just handle everything well for me, not to mention their competitive discounts. I especially want to thank Jenn who I have kept in contact with. She is very thoughtful and helps me sort everything well."
"Thank you so much for taking the time to leave us a review! We appreciate your business!"